In a globalizing world, where IT has been centralizing most of the functions to offshore locations and using big data to drive a predictive service. There is one area you can’t offshore, which by default is the onsite service activities. Fujitsu’s GPMO is exactly that integration layer providing a global standard for onsite activities on a worldwide basis. Fujitsu has now launched the Selfoss onsite support model, aimed at SMEs with fragmented teams around the world. Leveraging the same international service methods, standardized processes, infrastructure and governance used for larger companies but via a pay as you go, online model.
For more info: http://www.fujitsu.com/global/