Honeywell is a Fortune 100 technology company that delivers industry specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally.
The Honeywell Cloud solution for Field Operations drives enterprise profitability at manufacturing and services companies – connecting your back-end system to your internal/external technicians, helpdesks, planners, supervisors, service managers, and equipment in one single interconnected mobile application.
We offer a customer-centric service cloud that orchestrates the complete service process for increased customer satisfaction:
• Where technicians always have access to any equipment information – offline, anytime and from anywhere
• Where field operations technicians are connected, and orchestrated with each other and across company boundaries
• Where customers can always keep track of the status of their equipment, create tickets, request help and manuals or give feedback
• Where M2M data is aggregated, and orchestrated with business actionable data, to successfully bring IoT into your business
• In which a simple and easy to use planning board that allows technicians to be dispatched, with the right skillset to the task